Equal Opportunity, Formal and Informal Complaint Procedures

Equal Opportunity, Formal and Informal Complaint Procedures.

The Army has established two separate but comprehensive complaint systems for military personnel and civilian employees.  The Army wants to ensure that every soldier and DA civilian has a readily available system that treats all complaints seriously.  Soldiers, family members, and DA civilians have the right to present their complaints to their leaders or supervisors without fear of intimidation, harassment, or reprisal.